Season of the Deep has seen a few technical issues plague Destiny 2, and to address these problem areas in the game’s infrastructure, Bungie is planning some big updates that’ll roll out across several seasons. According to Bungie, players have encountered a problem with its key service called “Claims,” which is responsible for keeping the player and server in sync during every moment of their gameplay, as it routes “every single kill, orb, or unit of Glimmer in Destiny 2” to the correct recipient.
While Lightfall saw several improvements made to the Claims service and to some of its underlying communication technology, issues around the service’s error recovery functionality were later discovered and Bungie says that the updated system is not always recovering as expected in its live game environment. “If these channels are permanently disrupted, this can be one of the causes behind Weasel, Baboon, or other error codes for a large subset of the player base,” Bungie explained.
Bungie’s plan is to gradually roll out fixes, so as to avoid creating new issues or making stability worse for players. Ongoing support includes improvements to the production and deployment processes to reduce the risk of disruptions for players, and in a mid-season update, targeted improvements to logging and alerting systems will help the studio better identify issues that may arise.
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